Thursday, 8 October 2009

Customer Service!

Hello All,
Don’t you look back at times when life seemed just a little bit slower and when customer service meant just that?
Have you ever tried calling up any of these large company service centres, I bet you have and like myself have spent the best part of half an hour on the telephone going through endless menus on the line before being told that “your call is important to us, please hold” then at last you get to speak to a human. Just who is making all the money from these times that you are forced to hold the line?
Then you have to listen to some Fairy tale of why you should not be unsatisfied with there companies service or whatever!

Customer service means just that at the Niche Gallery, where you are always important to us and we really mean it. We always try our very best to give our customer and friends the shopping experience they have come to expect with us, local and visitors alike.

Our online store is run along the same lines, and even if we don’t have what you are looking for we shall try and get it for you, as “You can’t always get what you want” failing this we will try and point you in the direction where you will be able to get what you are looking for we call it customer service just the way it should be, not the way it used to be.
We realise that shopping online is done to save you time, and stress, saves you going out in all weathers or struggling to find parking or any of the list of other dislike’s over shopping, nowadays in a faceless no personality shopping centre some where close to you.
Online if we have it in stock it will be on its journey to you within 24hours and if we need to order it, then we tell you as near as a time scale to expect the order.

Some of our pottery for example is one of a kind and hand made so we will discuss your requirements and an order request will be made then you will be updated as to the progress and even if you needed to call us you will always find a friendly human on the end of your call, now we call that service.

As always you are welcome to visit us at


  1. Your merchandise is absolutely lovely. I love the fairy cottage and the gorrilla. Beautiful!

  2. Wow, that castle is absolutely gorgeous!

    Thanks for following my little site. :)


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